/* Fortix V36 support, scoped to prevent storefront/admin regressions */
.ftx36-support{padding-bottom:40px}.ftx36-layout{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(270px,.8fr);gap:20px;align-items:start}.ftx36-panel,.ftx36-admin-detail,.ftx36-admin-list{background:#111d2d;border:1px solid #2c3d55;border-radius:16px;padding:24px;color:#f3f6fc}.ftx36-panel h2,.ftx36-admin h2{font-size:21px;line-height:1.25;margin:0 0 12px}.ftx36-hint{font-size:13px;color:#aab8cc;line-height:1.6}.ftx36-compose{display:grid;gap:15px;margin-top:16px}.ftx36-compose label{display:grid;gap:7px;font-size:13px;font-weight:600;color:#ecf2fb}.ftx36-compose label small{color:#94a3b8;font-weight:400}.ftx36-compose input,.ftx36-compose textarea,.ftx36-compose select{background:#0a1422;border:1px solid #3a4962;border-radius:10px;color:#f8fafc;width:100%;padding:13px;font:inherit;box-sizing:border-box}.ftx36-compose textarea{resize:vertical;min-height:100px}.ftx36-actions{display:flex;justify-content:flex-start;gap:8px}.ftx36-status{display:inline-block;flex-shrink:0;background:#253850;border:1px solid #49617e;color:#f1c076;border-radius:40px;padding:5px 12px;font-size:12px}.ftx36-thread-head{display:flex;align-items:start;justify-content:space-between;gap:10px;border-bottom:1px solid #334256;padding-bottom:16px}.ftx36-thread-head small,.ftx36-thread-head p{font-size:12px;color:#aabbcf}.ftx36-thread-head h2,.ftx36-thread-head h3{margin:5px 0 7px;font-size:20px}.ftx36-thread-head a{font-size:12px;color:#ffaf39}.ftx36-back{display:block;color:#ffb33e;margin-bottom:18px}.ftx36-messages{display:grid;gap:12px;margin:20px 0;max-height:480px;overflow-y:auto}.ftx36-message{padding:14px 17px;background:#0d1725;border:1px solid #2b394e;border-radius:12px;overflow-wrap:anywhere}.ftx36-staff{background:#2a281f;border-color:#6c4822}.ftx36-message>div{display:flex;justify-content:space-between;gap:12px;font-size:12px;color:#fbb642}.ftx36-message time{color:#9ba9be;font-weight:400}.ftx36-message p{white-space:normal;line-height:1.6;margin:9px 0 0;font-size:13px;color:#e2e8f0}.ftx36-ticket-link{display:grid;gap:5px;border-bottom:1px solid #2d3c53;padding:13px 6px;color:#edf4ff;text-decoration:none}.ftx36-ticket-link small{color:#9badc5}.ftx36-ticket-link:hover,.ftx36-active{background:#1b2b3e}.ftx36-close-form{margin-top:12px}.ftx36-text-btn{border:0;background:none;cursor:pointer;color:#ffbd56;padding:8px 0;font-size:13px}.ftx36-admin{max-width:1300px}.ftx36-admin-top{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:16px}.ftx36-admin-top span{font-size:11px;letter-spacing:1px;color:#ffb63e}.ftx36-admin-top p{color:#a9b7c9;font-size:13px;margin:0}.ftx36-pills{display:flex;gap:8px;flex-wrap:wrap}.ftx36-pills a{border:1px solid #31465f;border-radius:20px;color:#ffc05d;text-decoration:none;padding:8px 10px;font-size:12px}.ftx36-admin-grid{display:grid;grid-template-columns: minmax(230px,.85fr) minmax(0,1.6fr);gap:16px}.ftx36-admin-list{padding:12px;max-height:740px;overflow-y:auto}.ftx36-admin-ticket{display:grid;gap:5px;text-decoration:none;color:#f3f6fc;border-bottom:1px solid #29374a;padding:13px 9px}.ftx36-admin-ticket span,.ftx36-admin-ticket small{color:#abbbcf;font-size:12px}.ftx36-admin-ticket.active{border-radius:8px;background:#243449}.ftx36-admin-detail{min-height:250px}.ftx36-admin-detail .ftx36-messages{max-height:550px}@media(max-width:760px){.ftx36-layout,.ftx36-admin-grid{grid-template-columns:1fr}.ftx36-panel,.ftx36-admin-detail{padding:16px}.ftx36-admin-top{display:block}.ftx36-pills{margin-top:15px}.ftx36-thread-head{flex-wrap:wrap}.ftx36-message>div{flex-wrap:wrap}.ftx36-list{order:-1}}